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        "title": "17 Rules to Guide You Through Any Conflict",
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    "body": "## 概况\n\n达纳·卡斯帕森（Dana Caspersen）是美国冲突调解与公共对话专家。[^src-caspersen]\n\n## 作品\n\n她著有《[[work_hnlib_595f7ad5356e|解决冲突的关键技巧]]》[^online-594]（原著《Changing the Conversation: The 17 Principles of Conflict Resolution》），提出以“协同”代替回避、迁就、强迫、妥协等无效社交方式，通过坦诚沟通寻找双赢方案。[^src-caspersen]",
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